"Michael is a world class professional – with an in depth understanding of the issues facing the service industry as well as the various solutions and best practices that are available. He consistently goes the extra mile to provide value that exceeds expectation every single time. I have seen him work with many of our Fortune 500 clients – and his contribution has been highly appreciated. His ability to shift from strategic to tactical to operational details with ease impressed me, and he is always able to come up with the right solution that works! He is an outstanding leader in his field – and I have the highest regard for him."

"Michael Israel's extensive industry experience, coupled with his ability to take complex concepts and explain them in layman's terms, has been very valuable to us as we progress our marketing campaigns and product messaging. Always pleasant to work with, Michael brings additional insights and depth to his creative work that are hard to find elsewhere, and we appreciate his patience, diligence, and professionalism."

"Telmar engaged Michael Israel and igniteService to perform an in-depth analysis of its rapidly growing global service and repair business and make a recommendation for process improvements and a robust and scalable repair system platform on which to grow our future business. Michael's wealth of knowledge about the service industry's best practice processes and leading edge solutions allowed us to develop a road map that included both near term tactical objectives as well as longer term initiatives and plan. It was a joy to work with Michael and his professionalism is unsurpassed."

"ignite's attention to detail and knowledge of the industry enabled us to focus our attention on growth, while they oversaw the marketing efforts from behind the scenes. The personal creative and organizational skills and contacts gives ignite tremendous flexibility to deliver a finished product that meets customers' requirements."

"In launching the company, Global Solution Design (GSD) needed a website presence that articulated the high-tech aftermarket services we offer. We had to simultaneously articulate what was available and what was being developed: a difficult task. ignite's marketing expertise provided the positioning we needed. The aftermarket supply chain expertise helped us develop a message that has clearly resonated with our target market: precisely our objective."

"igniteService's breadth of industry experience and ability to clearly articulate market issues/trends make them a great fit for our marketing programs (podcasts, webinars and thought-leadership pieces). Michael Israel's strong industry rolodex also adds value as we evolve our partnering strategies."